Please read these terms carefully before booking. If anything is unclear, contact us before confirming.

This is a privately owned family holiday home. We ask that guests treat it with the same care and respect as their own home.

By making a booking, you agree to the following terms:


Booking Rules
  • Quotes are valid for 48 hours. After this, dates may be released.
  • The lead booker is responsible for ensuring all guests accept these terms.
  • Bookings are not accepted from anyone under 18.
  • One-night stays are not permitted.
  • The owner reserves the right to refuse a booking.
  • Check-in is from 4pm; check-out is by 11am, unless agreed otherwise. This allows the accommodation to be cleaned and prepared for incoming guests.
  • A €100 security/damage deposit is payable at the time of the booking and is refunded within 7 days of departure, subject to checks.
  • Before arrival, the deposit also covers a €25 admin charge in case of cancellation. This covers admin costs and Stripe fees.
  • The full balance is due 4 weeks before the arrival date. Failure to pay may result in cancellation.
  • Bookings made within 4 weeks of the arrival date require full payment plus deposit immediately.


Cancellation Policy
  • Any cancellation for payments made in Stripe carry a processing fee of 2.5% for EU cards and 1.5% for UK cards of the total value of the booking fee and security deposit. Plus a €25 admin cancellation charge.
  • Refunds (less fees) are as follows:
    • More than 4 weeks before arrival: 100% refund of reservation and security deposit (less Stripe and admin fees).
    • 1–4 weeks before arrival: 50% refund of reservation and security deposit (less Stripe and admin fees).
    • Less than 1 week before arrival: No refund of reservation, security deposit fully refunded (less Stripe and admin fees).
      • Out-of-season bookings (not June–August) may be considered more flexibly.
  • Cancellations must be notified by email to duneviewenniscrone@gmail.com or phone (call or WhatsApp) to +00 44 (0)7500595337.
  • If the owner cancels due to exceptional circumstances, all monies paid will be fully refunded. 
  • We advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.


Property Rules
  • No parties or events. Maximum occupancy is 6 persons.
  • The owner may enter the property for essential maintenance or inspection.
  • No smoking, vaping, candles or incense burners inside the property. Charges may apply for damage or extra cleaning.
  • Please lock the doors and close the windows when you leave the property unoccupied.
  • Please switch off lights, heating, or electrical appliances when you go out.
  • You may in no circumstance re-let or sublet the property.
  • Please use the concrete patio areas for any barbeque, do not place any barbecues on the grass area.


Pets

  • Pets are allowed by prior agreement only.
  • Pets must not be allowed on furniture or beds.
  • Guests must clean up after pets inside the property and communal areas.
  • Pets must not be left unattended in the property.
  • Any damage or additional cleaning will be charged to the deposit.


Security Deposit and Damages

  • Guests are responsible for damage caused by themselves, their party or pets.
  • Minor accidental breakages (e.g. glasses/plates) are excluded.
  • Please report any damage or missing items during your stay so we can fix as soon as possible.
  • Keys not returned may result in a deduction from the deposit.
  • Guests are responsible for children’s and pets’ safety at all times.
  • Personal belongings are the guest’s responsibility.

Waste

  • Please dispose of all waste correctly in the wheelie bins located in the bin enclose to the rear of the property.
  • All black-bin waste must be bagged. Food waste is collected in the black wheelie bin. Unbagged waste may incur a €20 charge per 15 minutes of cleaning.
  • Recycling (plastic, paper, card) goes in the yellow bin.
  • Glass is not collected – please use the bottle bank on Pier Road, or dispose of in the black wheelie bin.
  • Refuse is collected once a fortnight on a Monday (approx. 8.30am). If it is during your week, please leave the bins to the side of the road on the Sunday evening or Monday morning. Please return empty wheelie ins to the bin enclose. Thank you for your cooperation with this.

Carrowhubbock Holiday Village

  • No parking on the grass.
  • No parking of camper vans or caravans within the village.
  • Please respect the community and keep noise levels to a minimum, especially between 11pm and 8am. Many properties are residential and occupied all year round.
  • Pets are welcome in the village but please clean up and dispose of any mess immediately and appropriately.

Check-out
  • Please vacate by the agreed time.
  • Late departure may result in a €20 charge per 15 minutes.
  • Remove all bagged waste and recycling to the correct wheelie bin.
  • Leave sinks, bath and toilets as you found them.
  • Please turn off hot water, heaters and sockets.

Problems/Issues
  • If you have any issues, please let us know as soon as possible, so we can fix it for your stay.
  • Email duneviewenniscrone@gmail.com or by phone (call, text or WhatsApp) to +00 44 (0)7500595337.